Opening Hours: Monday to Friday, 6pm - midnight, Saturday and Sunday, 2pm - midnight
Address: MHM Building, 44 Bank Street, Sheffield, S1 2DS
Who can access this service: Anyone aged 16 and over
Referral criteria: People can self-refer or be referred from a professional source
Support available: One to one and group support, offered face to face, over the phone, via video call and email.
Get in touch: 07890 987 384 | [email protected]

The Sheffield Support Hub is a highly qualified and dedicated professional service, offering a genuine alternative to visiting A&E or contacting the SHSC crisis line. This is a walk-in service with no need to be referred. You can also telephone the Support Hub for an appointment in advance if you prefer. We also offer virtual support via telephone and video call.

Calls and emails are monitored by staff during opening hours.

Our June activity timetable

If you are interested in joining our Dungeons & Dragons groups, please email Alex at [email protected] to register your interest in our next cohort, as places are currently filled.

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What can you expect from us?

Sheffield Support Hub offers free mental health support in a welcoming, comfortable, non-judgmental, and non-clinical environment.

Our experienced staff team is available to provide emotional, social and practical support if you are in crisis or feel you are heading toward a crisis situation.

You can come just for a chat, or to access one-to-one emotional support from our experienced staff team. We also offer help in creating staying well and crisis plans, and can support you to access other services and organisations that may be helpful.

This is a walk-in service - there's no need to be referred. We also offer virtual support via telephone and video call.

We work closely with GPs, Community Mental Health Teams, Crisis Teams, A&E Mental Health Liaison Teams, Police and Ambulance Services, Street Triage, and other front-line healthcare professionals to ensure that people in emotional distress have a safe, supportive place to go to, with appropriate support available.

The staff are lovely and supportive, it's a really nice, welcoming environment. 

Who is this service for?

Anyone aged 16 and over can come to Sheffield Support Hub; you don't need a formal referral or appointment.

If you are a professional who would like to make a referral, please download the form here and return it to [email protected].

Please note: Sheffield Support Hub is not suitable for people needing urgent medical attention (for example, after self-harm) - for urgent medical care please attend your nearest A&E or call 999. Please also be aware that this service is for people within the Sheffield area. Please also be mindful that if your behaviour is inappropriate and/or negatively impacts the safety and wellbeing of others using the service, you may be turned away.

How to find us

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