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  • Purpose, vision and values

Purpose, vision and values

Mental Health Matters (MHM) is a national charity with over 40 years of experience in delivering high-quality mental health services. MHM has a hugely positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, from Northumberland to Devon, led by a highly motivated and enthusiastic workforce, who are committed to delivering the best quality services to those in need of support.

We support 15,000 people every month to achieve their recovery goals, and we are always seeking to develop and expand our services to reach more people in need.

It is our vision that everyone can access support for their mental health to live a meaningful life, in a society free from stigma. To make this vision a reality, our purpose is to provide innovative, life-changing mental health support for individuals and communities.

Our values are at the heart of everything that we do:

We are compassionate

We are compassionate to the needs of the people who access our services, their experiences and their aspirations.

We are accountable

We are transparent and hold ourselves to the highest standards in every interaction.

We are collaborative

We believe that by working together, we achieve the best outcomes for individuals, communities and society

We are proud

We are proud of what we stand for - those who access our services, our people and changing lives.

Published: 18th May, 2022

Updated: 10th September, 2024

Author: Carmel Smith

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Contact Us
  • Mental Health Matters, Waterside House, Sunderland Enterprise Park, Sunderland, SR5 2TZ
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For service contact details please visit 'Find Help'

Our distinctive logotypes are registered trademarks of MHM - a company limited by guarantee, registered in England no. 01786914. Registered charity no. 514829.

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