Whether or not you celebrate Christmas, it can be a difficult time for many people.

We know that mental illness does not take time off over the festive period and that many people may be struggling.

It is important to remember that no matter what time of year it is, there is help available and you are not alone. Our fantastic helpline team is available 24/7 and many of our out-of-hours crisis services remain open for support throughout the holiday period.

Please see below for the status of each service.


Barnsley Support Hub: Open as usual

The Moorings @ Devon: Open as usual

East Berkshire Safe Haven: Open as usual

Kent and Medway Safe Havens: Open as usual

Rotherham Safe Space: Open as usual

Sheffield Support Hub: Open as usual

Warrington and Halton Support Hub: Open as usual

York Safe Haven: Open as usual


Helpline: If You Need to Talk to Someone Urgently
  • Samaritans - Open 24/7 Call: 116 123
  • NHS 111 - Call 111 and select the mental health option (option 2). 111 will tell you the right place to get help.
  • C.A.L.M - Open 5pm - midnight every day, call: 0800 58 58 58
  • Mind - Open 9am to 6pm, Monday to Friday (except bank holidays), Call: 0300 102 1234
  • Papyrus - Under 35's: Open 24/7 Call: 0800 068 41 41
Don’t Feel Like Calling?
  • TEXT 'SHOUT' TO 85258
  • Samaritans: You can email [email protected] at any time. Responses may take several days.
  • PAPYRUS: Text: 88247 (open 24/7
Drop-in Crisis Services

Mental Health Matters has crisis services across the country. To find out if there's a MHM safe haven near you, visit mhm.org.

Find Services Near You

Hub of Hope - Visit: hubofhope.co.uk